New helper placement
For families who want a fresh search, proper screening and time to compare profiles before interviewing.
Singapore helper agency
A better helper match starts with a better household brief.
Proper Helper helps Singapore households set realistic expectations before shortlisting, so the helper you choose is matched to the home you actually run.
Licensed employment agency process
Employer expectations discussed early
Transfer, new hire and eldercare searches
First-month settling-in check-ins
Expectation check before biodata. Duties, rest days, care routines, house rules and communication style come first.
01 Home routine
Mornings, meals, children, elderly care, cleaning rhythm and rest days.
02 Employer style
How instructions are given, what must be learned fast and where patience is needed.
03 Helper fit
Experience, language, care confidence and whether the role is genuinely reasonable.
What we place
Pick the search that fits the household, not the label that sounds best.
A good placement is not just nationality, salary or years of experience. The fit depends on the home, the duties, the employer style and what support the helper has actually done before.
Transfer helper search
For homes that need someone already in Singapore, with the trade-offs explained before shortlisting.
Eldercare support
For households where mobility, medication reminders or daily routine support matters more than generic housework.
The Proper way
Most placement problems begin as expectation problems.
Singapore employers often ask for the impossible without meaning to. The helper may be capable, but the home brief can be too broad, too vague or too different from the interview.
Household brief Before shortlist
Care load Elderly mobility, meals, reminders
Household HDB home, working adults, school routine
Must-have Calm communication and patient care
Reality check Separate training needs from deal-breakers
For real homes
Shortlist for the routine, not the fantasy job description.
A good search is honest about workload. If the home needs eldercare, infant care, transfer timing or stronger communication, those constraints should shape the match from day one.
How it works
The process keeps the household brief visible until placement.
Household brief
We ask about the home, duties, rest-day expectations, languages, children, elderly care and deal-breakers.
Reality check
Before matching, we say what is reasonable, what is risky and where expectations should be adjusted.
Shortlist and interview
You review a focused shortlist, then interview with questions that test the work you actually need.
Placement support
After arrival or transfer, we check in while routines are still forming, when small issues are easiest to fix.
The goal is not to sell you the fastest helper. The goal is to place someone who can work in the actual home you have.
- We separate must-have duties from nice-to-have preferences.
- We explain where the search gets harder before you lose time interviewing the wrong profiles.
- We prepare interview questions around real routines: mornings, meals, elderly support, children, cleaning and rest days.
- We keep the first month practical, because that is when small misunderstandings become large ones.
Questions first
Before you shortlist, get clear on these.
Do you only place helpers from one country?
No. The better question is whether the helper fits the household duties, language needs, care requirements and employer style.
Can you guarantee the helper will be perfect?
No responsible agency should promise that. We can improve the match, make expectations clear and support the first month properly.
Do you handle transfer helpers?
Yes, transfer searches can be suitable when timing is tight. They still need careful interviews and clear agreement on duties.
Start properly
Send the household brief before you shortlist.
Tell us who is at home, what support you need and what has not worked before. We will come back with the right next step, not a stack of random biodata.