Employer guide

Good hiring starts with a better household brief.

If the brief is vague, every helper looks possible. If the brief is honest, the wrong matches fall away quickly.

Before interviewing

Write down the work as a normal week, not a perfect week.

Most homes have uneven days. School mornings, clinic visits, late dinners and weekend visitors matter more than a tidy list of chores.

  • Who needs care, and at what times of day?
  • Which duties must be done daily, and which can be weekly?
  • What cooking style, language or dietary habits are important?
  • How much independence do you expect from the helper?
  • What happened in previous placements that should not repeat?

Interview focus

Ask about real situations.

Instead of asking whether someone is hardworking, ask how she handles the situations that will happen in your home.

Children

Ask about school routines, meal prep, screen-time boundaries and how she updates parents during the day.

Elderly care

Ask about transfers, mobility support, hygiene routines and what she does when an elderly person refuses help.

Housekeeping

Ask how she plans cleaning across the week, not whether she can clean. The planning reveals more.

Start properly

A clearer brief saves more time than another ten biodata.

Tell us who is at home, what support you need and what has not worked before. We will come back with the right next step, not a stack of random biodata.

Start a brief